Terms of service
Terms of Service
Welcome to CrucibleCo
These Terms of Service ("Terms", "Agreement") govern your use of our website http://www.crucibleco.net and all services, products, and content provided by CrucibleCo (the “Store”, “we”, “our”, or “us”). By accessing or purchasing from our store, you agree to these Terms.
If you do not agree, please do not use our website or services.
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1. About CrucibleCo
CrucibleCo is a **faith-based lifestyle brand** offering apparel, accessories, and home goods that inspire and reflect Christian values. Our products are designed in-house and fulfilled through **Printful**, a trusted print-on-demand partner that handles production, packaging, and shipping on our behalf.
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2. Use of Our Website
By using this site, you represent that:
* You are at least 18 years old or have parental/guardian permission to use this site.
* You will not use our products for any unlawful or unauthorized purpose.
* You agree not to violate any laws in your jurisdiction (including copyright laws).
We reserve the right to refuse service to anyone for any reason at any time.
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3. Product Information & Fulfillment
* All products are made to order and fulfilled by Printful
* Colors and placement of designs may slightly vary due to screen settings and printing methods.
* Processing and shipping times vary depending on location and product type.
* Once an order is placed, it cannot be modified or canceled if production has started.
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4. Pricing & Payment
* Prices are listed in [currency, e.g., USD] and are subject to change without notice.
* We accept major credit cards, debit cards, and other payment methods available on Shopify.
* Taxes and shipping costs will be calculated at checkout.
* You agree to provide accurate and complete billing information for all purchases.
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5. Shipping & Delivery
* Orders are fulfilled and shipped by Printful’s global network.
* Shipping times depend on your region and the product ordered.
* CrucibleCo is not responsible for delays due to customs, postal issues, or circumstances beyond our control.
* Once your order ships, you’ll receive a tracking link via email.
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6. Returns, Exchanges & Refunds
Since all products are made to order:
* We do not accept returns, refunds, or exchanges for buyer’s remorse, wrong size, or incorrect address.
* However, if your item arrives **damaged**, **defective**, or with a **printing error**, please contact us within **7 days** of delivery at [insert email].
* Include your order number and clear photos of the issue — we’ll coordinate a replacement through Printful at no cost.
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7. Intellectual Property
All designs, images, logos, and text displayed on this website are the property of **CrucibleCo** unless otherwise stated.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our website or products without express written permission.
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8. Faith-Based Values
CrucibleCo is a brand rooted in Christian principles.
We aim to share faith-inspired messages through our products and content.
We welcome everyone, regardless of background, but reserve the right to refuse any custom order or request that conflicts with our faith-based mission or values.
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9. Third-Party Services
Our store uses third-party providers such as Shopify (for eCommerce) and Printful (for production and fulfillment).
These providers have their own Terms of Service and Privacy Policies, which apply when interacting with their services.
We are not liable for actions or omissions of third-party providers.
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10. Limitation of Liability
CrucibleCo and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
All products are provided “as is” without warranties of any kind, express or implied.
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11. Indemnification
You agree to indemnify and hold harmless CrucibleCo, its owners, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the website.
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12. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on our website. Your continued use of our store after such changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Email: Kurt.valentin@crucibleco.net
Website: http://www.crucibleco.net